Useful merchandise: how to choose items your clients actually use

Custom bottle, notebook and tote bag in everyday office use

Useful merchandise solves something in the everyday life of the person who receives it: drinking water, carrying a laptop, staying dry, taking notes or doing the shopping. To choose it, think about your client’s daily routine, prioritize quality over quantity and rule out items whose only purpose is to carry a logo. If you already have a merchandise quote, Promopack beats it by at least 10% with the same product.

Which items count as useful merchandise?

Item Everyday use Where your brand is seen
Bottle or mug Office, gym, car On the desk and in meetings
Tote bag Shopping, beach, work On the street
Backpack Work, studies, travel On public transport and in the office
Umbrella Rainy days On the street, with lots of logo space
Notebook and pen Meetings, training On the client’s desk
Cap or sweatshirt Free time, sport Outside work

You’ll find every category under custom branded merchandise for businesses.

What should you ask yourself before ordering?

  1. Who receives it and what do they do every day? A construction crew doesn’t use the same things as an office.
  2. How long do you want it to last? For months, a bottle, backpack or apparel; for an event, a bag or pen.
  3. Would I use it? If the answer is no, your client won’t either.
  4. Does the logo let people use it outside work? Discreet branding multiplies use.
  5. Does it fit your brand? A sustainable company shouldn’t give away single-use plastic.

What should you avoid?

  • Fad items that lose their appeal within weeks.
  • Very low quality: a pen that doesn’t write reflects badly on your brand.
  • Huge logos nobody wants to carry around.
  • Ordering without a sample: what looks good in a catalog can disappoint in your hand.

For ideas by product type, see custom umbrellas, custom backpacks or custom caps.

How do you pay less without giving up quality?

Compare quotes with the same product, technique, colors and quantity, and order a sample before production. If you already have a quote, upload it here and within 48 working hours we’ll send you the same order at least 10% cheaper. If you’re starting from scratch, request a new quote.

In short

  • Useful merchandise solves something in the daily life of the person who receives it.
  • Bottles, bags, backpacks, umbrellas, notebooks and apparel are the most used.
  • Ask who receives it, how long it should last and whether you’d use it.
  • Quality, a discreet logo and a sample keep it out of the drawer.

Frequently asked questions

What is the most useful promotional item?

There isn’t just one, but reusable bottles, tote bags and backpacks are among the items used the longest.

Is it better to give one good item or several cheap ones?

One good one. It gets used more, lasts longer and better conveys the quality of your brand.

Can I see a sample before ordering?

Yes. At Promopack you order a sample with your logo, paying only its cost.

Paying too much for your packaging?

Upload your printer’s latest quote and within 48 business hours we’ll tell you how much you can save with the same quality, materials and run. No cost, no commitment. Request your quote →

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